1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of VendReady's inventory management platform, including all related services, features, and WhatsApp Business messaging functionality (collectively, the "Service").

2. Description of Service

VendReady provides:

• Cloud-based inventory management software
• E-commerce storefront creation and management
• Order processing and fulfillment tools
• WhatsApp Business messaging for notifications and customer communication
• Analytics and reporting features
• Payment processing integration

3. Account Registration and Eligibility

3.1 Eligibility

• You must be at least 18 years old
• You must have the legal capacity to enter into contracts
• You must provide accurate and complete registration information
• You must not be prohibited from using our services under applicable laws

3.2 Account Security

• You are responsible for maintaining account security
• You must notify us immediately of any unauthorized access
• You are liable for all activities under your account
• We reserve the right to suspend accounts for security reasons

4. WhatsApp Business Messaging

4.2 Opt-Out Rights

You may opt-out of WhatsApp communications by:

• Contacting customer support at support@vendready.store

4.3 WhatsApp Terms Compliance

Your use of WhatsApp messaging through our service is also subject to WhatsApp's Terms of Service and Meta's policies. We are not responsible for WhatsApp service availability or compliance issues.

5. Subscription and Payment

5.1 Subscription Plans

• Various subscription tiers are available with different features and limits
• Pricing is displayed on our website and may change with notice
• Subscriptions automatically renew unless cancelled

5.2 Payment Terms

• Payment is due in advance for each subscription period
• We accept major credit cards and other payment methods
• Failed payments may result in service suspension
• No refunds for partial months or unused services

5.3 Free Trials

• Free trials are subject to feature and usage limitations
• Automatic billing begins after trial expiration unless cancelled
• One free trial per customer

6. Acceptable Use Policy

6.1 Prohibited Activities

You may not use our service for:

• Illegal activities or violating any laws or regulations
• Harassment, abuse, or spam messaging
• Transmitting malware, viruses, or harmful code
• Attempting to gain unauthorized access to our systems
• Reverse engineering or copying our software
• Reselling or redistributing our services without permission
• Violating WhatsApp Business policies or messaging guidelines

6.2 Content Standards

• You are responsible for all content uploaded to our platform
• Content must not infringe on intellectual property rights
• No offensive, defamatory, or inappropriate content
• We reserve the right to remove violating content

7. Data and Privacy

7.1 Data Ownership

• You retain ownership of your business data
• We may use aggregated, anonymized data for service improvement
• Data export options are available through your account

7.2 Data Security

• We implement industry-standard security measures
• Regular backups are performed to prevent data loss
• You are responsible for maintaining data accuracy

8. Intellectual Property

8.1 Our Rights

• VendReady retains all rights to our software, trademarks, and content
• We grant you a limited license to use our service as intended
• This license terminates upon account closure

8.2 Your Rights

• You retain rights to your business data and content
• You grant us permission to process and display your data as needed
• You warrant that you have rights to all uploaded content

9. Service Availability and Modifications

9.1 Service Level

• We strive for high availability but cannot guarantee 100% uptime
• Scheduled maintenance will be announced in advance
• We are not liable for third-party service disruptions

9.2 Service Changes

• We may modify features, pricing, or terms with reasonable notice
• Major changes will be communicated via email and in-app notifications
• Continued use after changes constitutes acceptance

10. Account Termination

10.1 Termination by You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• Data export should be completed before cancellation

10.2 Termination by Us

We may suspend or terminate accounts for:

• Violation of these Terms of Service
• Non-payment of fees
• Fraudulent or abusive behavior
• Legal compliance requirements

11. Limitation of Liability

11.1 Liability Limits

• Our liability is limited to the amount you paid in the 12 months prior to the claim
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for third-party service failures
• Business interruption and data loss liability is limited

12. Indemnification

You agree to indemnify and hold VendReady harmless from claims arising from:

• Your use of our service
• Violation of these terms
• Content you upload or transmit
• Your WhatsApp messaging activities

13. Dispute Resolution

13.1 Governing Law

These terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.

13.2 Arbitration

Disputes will be resolved through binding arbitration rather than court proceedings, except for intellectual property claims and small claims court matters.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VendReady.

14.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in full effect.

14.3 Assignment

We may assign these terms in connection with a merger, acquisition, or sale. You may not assign your rights without our consent.

15. Contact Information